Taiwan Mobile - Taiwan

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Taiwan Mobile
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Taiwan Mobile (Taiwan) uses 1 UMTS band, 3 LTE bands, and 1 5G NR band. Find out if your unlocked phone or mobile device will work with Taiwan Mobile (Taiwan). See the tables below for details.

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Carrier website: http://www.taiwanmobile.com

Last updated: 2024/08/04 - See latest updates

Taiwan Mobile Co., Ltd. is a leading telecommunications service provider in Taiwan, offering a range of services including mobile, fixed-line, cable TV, and broadband. Here are some key points about Taiwan Mobile's network:

Coverage and Speed

  • Coverage: Taiwan Mobile covers over 99% of the population with its 4G and 5G networks, making it one of the most extensive networks in Taiwan.
  • Speed: The typical 4G speeds for Taiwan Mobile users are around 42 Mbps, while 5G speeds are significantly higher, with users experiencing average speeds of up to 332.2 Mbps.

Network Performance

  • Consistent Quality: Taiwan Mobile excels in providing a consistent quality experience, with 85.6% of tests passing the minimum thresholds for more demanding applications, outperforming other operators like FarEasTone and Chunghwa.
  • 5G Coverage: Taiwan Mobile has a strong 5G presence, with coverage in all major cities and key locations.

Services and Plans

  • Prepaid and Postpaid Plans: Taiwan Mobile offers both prepaid and postpaid plans, including options like 4G Fun+ and 5G plans with varying data limits and speeds.
  • MVNOs: Taiwan Mobile also supports MVNOs like Mobi Taiwan, which provide low-cost prepaid options.

Customer Experience

  • Customer Service: While customer service is decent, English support is limited compared to other operators like Chunghwa Telecom.
  • Retail Presence: Taiwan Mobile has retail outlets across Taiwan, although the number is fewer than those of Chunghwa Telecom.

Innovation and Strategy

  • Digital Innovation: Taiwan Mobile is positioning itself as a next-generation technology company, focusing on digital innovation and the "6C" strategies—Coverage, Convergence, Content, Channel, Cloud, and CSR.
  • 5G Strategy: The company has launched a 5G strategy and is investing in various technologies to enhance its offerings and expand its presence in Southeast Asia.

Overall, Taiwan Mobile provides robust and reliable mobile network services with a strong focus on digital innovation and customer experience.

Frequency Bands

UMTS

Name Interface Description
B1 (2100 MHz) UMTS

Taiwan Mobile operates on the UMTS B1 (2100 MHz) frequency band. This band is widely used for 3G services and supports various networks and devices. The specific deployment date for this frequency band by Taiwan Mobile is not mentioned.

Supported UMTS Protocols

Name Generation
UMTS 3G
HSPA+ 3.5G (4G speed)

LTE

Name Interface Description
B3 (1800 MHz +) LTE

Taiwan Mobile Taiwan uses LTE Band 3 (1800 MHz +) for its LTE network. This frequency band is one of the most widely used globally, supporting both FDD and TDD configurations, and is particularly popular in regions such as Europe, APAC, MEA, and selected countries in South America. It facilitates international roaming for mobile broadband services and offers a balance between network coverage and data capacity, making it suitable for dense urban areas.
B28 (700 MHz APT) LTE

Taiwan Mobile uses the LTE B28 (700 MHz APT) frequency band to provide supplemental coverage in areas where the 1800 MHz frequency is weak or non-existent. This frequency band offers excellent propagation characteristics and wide channel widths, ensuring wide area coverage and strong indoor penetration. It was deployed to enhance network performance and improve customer experience by combining the 700 MHz and 1800 MHz spectrum bands using LTE-Advanced carrier aggregation technology.
B1 (2100 MHz) LTE

Taiwan Mobile uses the LTE frequency band B1 (2100 MHz). This band is utilized for LTE services.

Supported LTE Protocols

Name Generation
LTE 4G

5G NR

Name Interface Description
N78 (3500 MHz) 5G NR

Taiwan Mobile has utilized the 5G NR frequency band n78 (3500 MHz) for its 5G deployments. This band operates in the 3300 MHz to 3800 MHz range and supports channel bandwidths from 10 MHz to 100 MHz. The n78 band is designated for Time Division Duplexing (TDD) and is widely used due to its relatively common availability and potential for high capacity throughput. Advanced technologies such as massive MIMO, beam-forming, and beam-tracking help mitigate the limited range and building penetration issues associated with higher frequencies. This band is particularly popular for its ability to support large channel widths, making it suitable for delivering high-capacity 5G services.

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