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Movistar (Mexico) uses 2 GSM bands, 2 UMTS bands, 4 LTE bands, and 1 5G NR band. Find out if your unlocked phone or mobile device will work with Movistar (Mexico). See the tables below for details.

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Carrier website: http://www.movistar.com.mx/

Last updated: 2024/08/03 - See latest updates

Movistar Mexico is a major telecommunications provider in Mexico, owned by Telefónica. It offers a wide range of services including mobile, broadband, and pay television. Here are some key points about Movistar Mexico:

Coverage and Speed

  • Coverage: Movistar provides extensive coverage throughout Mexico, including major cities and rural areas. It has a strong presence in cities like Mexico City, Guadalajara, and Monterrey, as well as in other significant urban centers and suburbs.
  • Speed: Movistar offers high-speed internet, reaching 4G+ and 5G standards in many areas. This is particularly notable in big cities, where it surpasses the speeds offered by competitors like Digitel and Movilnet.

Network Performance

  • Consistent Quality: Movistar has been recognized for its excellent consistent quality, with a score of 50.3% in the Excellent Consistent Quality metric. This means that a high percentage of users’ tests met the minimum recommended performance thresholds for demanding use-cases like HD video and group video calls.
  • Core Consistent Quality: Movistar also excels in Core Consistent Quality, with a score of 73.4%. This indicates that a significant portion of users’ tests met the minimum thresholds for lower performance applications such as SD video, voice calls, and web browsing.

Connectivity Options

  • SIM Cards and eSIM: Movistar offers SIM cards and eSIMs, which are convenient options for tourists and travelers. These provide flexible and cost-effective mobile solutions for internet connectivity.
  • Other Options: Besides SIM cards and eSIMs, Movistar also supports other connectivity options like pocket Wi-Fi and roaming. Each option has its advantages and disadvantages, making it easier for users to choose the best fit for their needs.

Customer Support

  • 24/7 Support: Movistar provides 24/7 online support to assist customers with any issues they may encounter. This ensures that users can get help at any time.

Data Collection

  • User-Generated Data: The coverage and performance data for Movistar Mexico are collected from user tests conducted using the nPerf app. This data is crowdsourced and displayed on maps, providing a comprehensive view of the network’s performance.

Overall, Movistar Mexico is known for its extensive coverage, high-speed internet, and excellent network performance, making it a popular choice for both locals and tourists.


Frequency Bands

GSM

Name Interface Description
1900 MHz (PCS) GSM

Movistar Mexico uses the GSM 1900 MHz (PCS) frequency band. This band is utilized for both GSM and LTE services. The deployment of this band is not specified in the provided information.

850 MHz GSM

Movistar Mexico uses the frequency band GSM 850 MHz. The deployment date is unknown.

Supported GSM Protocols

Name Generation
GPRS 2.5G
EDGE 2.5G

UMTS

Name Interface Description
B2 (1900 MHz PCS) UMTS

Movistar Mexico uses the UMTS B2 (1900 MHz PCS) frequency band. This band is utilized for both GSM and LTE services. The deployment of this band is not specified in the provided information.

B5 (850 MHz) UMTS

Movistar Mexico uses the UMTS B5 (850 MHz) frequency band. This band is utilized for UMTS services. The deployment of this band is not specified in the provided information.

Supported UMTS Protocols

Name Generation
UMTS 3G
HSPA+ 3.5G (4G speed)

LTE

Name Interface Description
B2 (1900 MHz PCS) LTE

Movistar Mexico uses LTE frequency band B2 (1900 MHz PCS). This band was deployed in October 2012.

B4 (1700/2100 MHz AWS 1) LTE

Movistar Mexico uses LTE band B4, which operates on the 1700/2100 MHz AWS 1 frequency. This band is utilized for LTE services and is part of Movistar's overall frequency band allocation. The deployment of this band is not specified in the provided information.

B7 (2600 MHz) LTE

Movistar Mexico uses LTE band B7 (2600 MHz). The deployment of this band is known to have started in November 2013.

B28 (700 MHz APT) LTE

Movistar Mexico uses LTE Band 28 (700 MHz APT) for its 4G LTE network. This band operates between 703 MHz and 803 MHz, supporting full-duplex frequency division duplex (FDD) mode. The uplink frequency range is 703–748 MHz, and the downlink frequency range is 758–803 MHz. The band supports channel bandwidths of 5, 10, 15, and 20 MHz. It is widely used by public mobile operators for LTE network deployments due to its excellent propagation characteristics, which allow signals to penetrate buildings and cover larger geographic areas with less infrastructure.

Supported LTE Protocols

Name Generation
LTE 4G

5G NR

Name Interface Description
N38 (2600 MHz) 5G NR

Movistar Mexico uses the 5G NR frequency band N38 (2600 MHz) for its 5G services. This band operates between 2570 to 2620 MHz and supports channel bandwidths of 5, 10, 15, and 20 MHz. The deployment of this band was added to Movistar Mexico's network in 2024.


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