Cellcom - Israel

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Cellcom
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Israel Flag of Israel View country details


Cellcom (Israel) uses 1 GSM band, 3 UMTS bands, 3 LTE bands, and 1 5G NR band. Find out if your unlocked phone or mobile device will work with Cellcom (Israel). See the tables below for details.

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Carrier website: https://www.cellcom.co.il/

Last updated: 2024/08/04 - See latest updates

Cellcom Israel is a leading wireless service provider in Israel, serving over 2.8 million customers. Here are some key points about Cellcom Israel's mobile network:

Network Coverage and Infrastructure

  • Coverage: Cellcom Israel's network covers more than 99% of the Israeli population, with over 3,000 cell towers across the country.
  • Frequency Bands: The network operates on various frequency bands, including 2G, 3G, and 4G LTE.
  • LTE-Advanced Pro: In 2018, Cellcom Israel completed the deployment of an LTE-Advanced Pro network, which supports carrier aggregation and provides faster download speeds, reaching up to 700 Mbps.

Services and Plans

  • Prepaid Plans: Cellcom offers a range of prepaid plans, including Starter plans with varying data allowances and call/SMS packages. The plans include options for local and international calls, with additional charges for international usage.
  • Postpaid Plans: The company also provides postpaid plans with a variety of data, call, and SMS options, designed to meet different customer needs.

Customer Service

  • Availability: Cellcom Israel prides itself on its customer service, with a support team available daily from 8:30 AM to 9:00 PM Israeli time for inquiries and assistance.

Awards and Recognition

  • Opensignal Awards: In Opensignal's 2023 report, Cellcom Israel won the overall Coverage Experience award with a score of 8.6 out of 10, outperforming other operators like Partner and Pelephone.
  • Consistent Quality: Cellcom also won the Core Consistent Quality award outright, indicating its network's ability to support common mobile applications without noticeable lag or slowdown.

Additional Services

  • Fiber-Optic Network: Cellcom Israel has an extensive fiber-optic network, providing broadband internet and IPTV services to over 110,000 households, with plans to expand coverage.
  • Mobile Broadband: The company offers mobile broadband services, allowing users to have internet access wherever they go.

Overall, Cellcom Israel's mobile network is known for its extensive coverage, advanced infrastructure, and comprehensive service offerings.

Frequency Bands

GSM

Name Interface Description
1800 MHz (DCS) GSM

Cellcom Israel uses the GSM 1800 MHz (DCS) frequency band. It was deployed in 1994, when Cellcom initially operated a TDMA network nationwide in the 850 MHz band but began offering GSM services after winning tenders for GSM-1800 frequencies.

Supported GSM Protocols

Name Generation
GPRS 2.5G
EDGE 2.5G

UMTS

Name Interface Description
B1 (2100 MHz) UMTS

Cellcom Israel uses the UMTS B1 (2100 MHz) frequency band. This band was deployed since the beginning of 2006, covering more than 87% of the population by the end of 2007.
B5 (850 MHz) UMTS

Cellcom Israel uses UMTS B5 (850 MHz) frequency band. This band was deployed in 2011.
B3 (1800 MHz DCS) UMTS

Cellcom Israel uses the UMTS B3 (1800 MHz DCS) frequency band. This band was deployed in 2011, as part of the company's transition to 3G services.

Supported UMTS Protocols

Name Generation
UMTS 3G
HSPA+ 3.5G (4G speed)

LTE

Name Interface Description
B3 (1800 MHz +) LTE

Cellcom Israel uses LTE Band 3 (1800 MHz +) for its LTE network. This band was deployed in August 2014.
B7 (2600 MHz) LTE

Cellcom Israel uses LTE band B7 (2600 MHz) for its network. This frequency band was deployed in 2018 as part of its LTE-Advanced Pro network, which supports carrier aggregation and provides faster download speeds, reaching up to 700 Mbps.
B28 (700 MHz APT) LTE

Cellcom Israel uses LTE Band 28 (700 MHz APT) for its 4G LTE network. This frequency band operates between 703 MHz and 803 MHz, supporting channel bandwidths of 5, 10, 15, and 20 MHz. The band is known for its excellent propagation characteristics, allowing signals to penetrate buildings and cover larger geographic areas with less infrastructure.

Supported LTE Protocols

Name Generation
LTE 4G

5G NR

Name Interface Description
N78 (3500 MHz) 5G NR

Cellcom Israel uses the 5G NR frequency band n78, which operates in the 3500 MHz range. This band is commonly referred to as the 3.5 GHz 5G band or C-band 5G. The n78 band is known for its relatively common availability, which has contributed to its widespread use in 5G networks. It supports channel bandwidths ranging from 10 to 100 MHz and is used for TDD (Time Division Duplex) mode. Cellcom Israel secured 100 MHz in the 3.5 GHz band for its 5G services as part of a frequency auction.

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