T-Mobile - Puerto Rico

Search Criteria
Carrier
T-Mobile
Country
Puerto Rico Flag of Puerto Rico View country details


T-Mobile (Puerto Rico) uses 1 GSM band, 1 UMTS band, 3 LTE bands, and 5 5G NR bands. Find out if your unlocked phone or mobile device will work with T-Mobile (Puerto Rico). See the tables below for details.

Check device compatibility

Carrier website: http://www.wireless.att.com/

Last updated: 2024/08/05 - See latest updates

T-Mobile Puerto Rico offers a robust mobile network with several notable features and achievements:

  1. 5G Leadership: T-Mobile has been recognized as the winner of the 5G Reach award, indicating that its users experience the highest proportion of 5G coverage in Puerto Rico. Additionally, T-Mobile users spend more time with an active 5G connection compared to other carriers, with a 5G Availability score of 63.6%.

  2. Network Coverage: The network is 100% operational, with a team of experts continuously monitoring and maintaining it. Technicians have been mobilized to ensure service continuity across the island.

  3. Customer Support: T-Mobile Puerto Rico provides various customer service options, including the MyT-Mobile mobile application, customer service hotlines, and in-store services at multiple locations throughout the island.

  4. Store Locations: T-Mobile has multiple store locations in Puerto Rico, including kiosks in Walmart and Sam's stores, offering a convenient way for customers to purchase devices and accessories.

  5. Customer Experience: T-Mobile's Puerto Rican users have reported a superior experience with 5G, winning all seven 5G awards in Opensignal's Mobile Network Experience Report. This includes awards for video streaming, multiplayer gaming, voice apps, and overall network quality.

Overall, T-Mobile Puerto Rico is known for its strong 5G network, comprehensive customer support, and extensive store presence, making it a leading provider in the island's telecommunications market.

Frequency Bands

GSM

Name Interface Description
1900 MHz (PCS) GSM

T-Mobile Puerto Rico uses the GSM 1900 MHz (PCS) frequency band. This band operates in the 1,850–1,910 MHz range for the uplink and the 1,930–1,990 MHz range for the downlink. The deployment of this band in Puerto Rico is part of T-Mobile's broader strategy to expand LTE coverage and capacity, including the deployment of 600 MHz Extended Range LTE.

UMTS

Name Interface Description
B4 (1700/2100 MHz AWS 1) UMTS

T-Mobile Puerto Rico uses the UMTS frequency band B4 (1700/2100 MHz AWS 1). This band is used for UMTS services.

LTE

Name Interface Description
B4 (1700/2100 MHz AWS 1) LTE

T-Mobile Puerto Rico uses LTE band B4 (1700/2100 MHz AWS 1). This band is deployed on the island.
B66 (1700/2100 MHz) LTE

T-Mobile Puerto Rico uses LTE Band 66 (1700/2100 MHz) for its 4G LTE network. This band operates in the frequency range of 1700/2100 MHz and is used to provide a balance between coverage and capacity, offering decent speeds and reaching a wide area. It is widely used in urban and suburban environments to support growing data needs.
B71 (600 MHz) LTE

T-Mobile Puerto Rico uses frequency band LTE B71 (600 MHz) to provide Extended Range LTE coverage. This deployment was completed in 2018, bringing reliable internet to previously unreached areas on the island.

5G NR

Name Interface Description
N41 (2500 MHz) 5G NR

T-Mobile Puerto Rico uses frequency band 5G NR N41 (2,500 MHz) for its 5G network. This band is part of the mid-band spectrum, which provides a balance between coverage and capacity. The deployment of this band is part of T-Mobile's strategy to enhance its 5G coverage and speeds, leveraging the capabilities of the mid-band spectrum to deliver faster and more reliable wireless connectivity.
N71 (600 MHz) 5G NR

T-Mobile Puerto Rico uses the 600 MHz frequency band, which is part of the 5G NR N71 band. This frequency band is known for its extended range and ability to travel far from cell towers, providing reliable internet coverage in remote areas. The deployment of this band in Puerto Rico was part of T-Mobile's efforts to expand its coverage and capacity, particularly in areas affected by natural disasters like Hurricane Maria. The deployment aimed to provide more LTE coverage and capacity than ever before, positioning Puerto Rico as a future tech leader.
N258 (mmWave 26 GHz) 5G NR

T-Mobile Puerto Rico has deployed Ultra Capacity 5G technology, which includes the use of frequency band 5G NR N258 (mmWave 26 GHz). This technology is designed to deliver faster and more reliable service, particularly in underserved and rural areas. The deployment has been rapid, with 70 new cell sites lit up in various locations across Puerto Rico, such as Lares, Gurabo, Isabela, Utuado, Cabo Rojo, Moca, Aibonito, and Morovis. The Ultra Capacity 5G signal is expected to be extended to Vieques and Culebra by the end of the year and eventually cover the US Virgin Islands.
N260 (mmWave 39 GHz) 5G NR

T-Mobile Puerto Rico uses the 5G NR frequency band n260 (mmWave 39 GHz) for its 5G network. This frequency band is designed for millimeter-wave communication and operates in the 37-40 GHz range. It supports duplex mode TDD and offers channel bandwidths of 50, 100, 200, and 400 MHz. The band is intended for high-speed, short-range transmission and is particularly useful in dense urban environments where high capacity services are required.
N261 (mmWave 28 GHz) 5G NR

T-Mobile Puerto Rico uses the 5G NR frequency band n261 (28 GHz) for mmWave communication. This band is part of the millimeter-wave (mmWave) spectrum, which is used for high-speed data transmission but has limited range and penetration capabilities. The band spans 27,500 – 28,350 MHz and is intended for short-range transmission at high data rates.

Latest updates