SmarTone - Macao

Search Criteria
Carrier
SmarTone
Country
Macao Flag of Macao View country details


SmarTone (Macao) uses 1 UMTS band and 1 LTE band. Find out if your unlocked phone or mobile device will work with SmarTone (Macao). See the tables below for details.

Check device compatibility

Carrier website: https://www.smartone.com/mo

Last updated: 2024/08/09 - See latest updates

SmarTone Macau is one of the major mobile network providers in Macau, offering a range of services including 2G, 3G, and 4G/LTE mobile networks. Here are some key points about SmarTone Macau:

Key Facts

  • Founded: SmarTone was founded in 1992 in Hong Kong and launched its GSM service in Macau in 2001.
  • Coverage: SmarTone boasts extensive 4G network coverage across Macau, reaching over 99% of the area, including major cities like Macau Peninsula, Taipa, and Coloane islands.
  • Services: SmarTone offers mobile plans and packages for calls, messaging, and data, as well as value-added services such as caller ringback tones, mobile TV, and cloud storage.
  • Customer Support: Customer support is available 24/7 via phone calls, hotline, or visits to official stores or retail stores in Macau.

Network Details

  • 2G: SmarTone launched its GSM service in Macau in July 2001 and terminated its 2G service in 2019 as Macau decommissioned its 2G network.
  • 3G: SmarTone launched its 3G service in Macau in July 2010.
  • 4G: The 4G service was launched in November 2015, providing high-speed mobile data services with speeds up to 150 Mbps.

Connectivity Options

  • SmarTone SIM Cards: These provide reasonable rates for data, calling, and texting. Multiple SIM plans are available, but an unlocked phone is required.
  • Pocket WiFi: This option allows for internet sharing among multiple devices but requires carrying a device and returning it after the trip, with a risk of loss or damage.
  • Roaming: This service allows for data, call, and SMS services while traveling outside Macau, covering over 140 destinations globally. However, it is generally more expensive than local SIM cards.

Plans and Pricing

  • Prepaid Cards: SmarTone offers prepaid cards with various data and call packages. For example, the 30 Days Prepaid Card provides unlimited local data, free 300 local call minutes, and free caller number display for MOP 73 (approximately USD 9.05).
  • Macau-HK Shared Data Plan: This plan allows for unlimited shared data between Macau and Hong Kong at a fixed monthly fee.

Additional Services

  • Home 5G Broadband Service: SmarTone was the first telecom operator in Hong Kong to launch Home 5G Broadband service in September 2020, offering ultra-fast speeds and convenience for residential users.
  • Fibre Broadband Service: SmarTone launched its fibre broadband service for home and office markets in 2014.

Overall, SmarTone Macau provides reliable and extensive mobile network coverage, making it a popular choice for tourists and residents alike.

Frequency Bands

UMTS

Name Interface Description
B1 (2100 MHz) UMTS

SmarTone Macao uses the UMTS B1 (2100 MHz) frequency band. The deployment date is not specified.

LTE

Name Interface Description
B3 (1800 MHz +) LTE

SmarTone Macao uses LTE Band 3 (1800 MHz +) for its LTE network. This frequency band is utilized for both FDD (Frequency Division Duplex) and TDD (Time Division Duplex) configurations, providing a balance between network coverage and data capacity. It is particularly popular in dense urban areas, facilitating international roaming for mobile broadband services.

Latest updates