Claro - Puerto Rico
Claro (Puerto Rico) uses 2 GSM bands, 2 UMTS bands, 1 LTE band, and 3 5G NR bands. Find out if your unlocked phone or mobile device will work with Claro (Puerto Rico). See the tables below for details.
Check device compatibilityCarrier website: http://www.claropr.com/
Last updated: 2024/08/05 - See latest updates
Claro Puerto Rico, a subsidiary of América Móvil, has been providing telecommunications services in Puerto Rico since 1914. The company operates under the brand name Claro and offers a range of services including wireless voice, data, and value-added services, as well as fixed voice, broadband, data, and IT services. Claro Puerto Rico's networks use GSM, UMTS (including 4G), and LTE technologies, covering 78%, 81%, and 75% of the population, respectively.
Key Services and Coverage
- Mobile Network: Claro Puerto Rico operates a mobile network that supports 2G, 3G, 4G, and 5G technologies. The 5G network is deployed in various regions, including San Juan, Bayamón, Carolina, Ponce, Caguas, Guaynabo, Mayagüez, Trujillo Alto, Arecibo, Fajardo, Levittown, Vega Baja, Cataño, Barceloneta, and Guayama.
- Speed and Performance: The network's performance can vary, with some users reporting usable but not exceptional speeds, particularly when roaming. The network is known to cap LTE speeds at around 120 Mbps, with some sites allowing up to 250 Mbps. There are no streaming caps on either prepaid or postpaid plans.
- 5G Deployment: Claro Puerto Rico has deployed 5G NSA (New Radio) technology, which is indicated by field test mode but may display as LTE due to the phone's settings. Enabling 5G can improve ping times and signal strength.
Additional Information
- Coverage Maps: Claro Puerto Rico's coverage can be visualized using nPerf maps, which are updated hourly for coverage and every 15 minutes for speed. These maps are based on user-generated data and provide insights into network performance and coverage areas.
- Customer Experience: Users have reported mixed experiences with Claro Puerto Rico's mobile network, noting that while the service is usable, it may not be the best in terms of speed and reliability, especially when compared to other carriers.
Overall, Claro Puerto Rico offers a comprehensive range of telecommunications services with a significant presence in Puerto Rico, leveraging advanced technologies like 5G to enhance user experience.
Frequency Bands
GSM
| Name | Interface | Description |
|---|---|---|
| 850 MHz | GSM | Claro Puerto Rico uses the GSM 850 MHz frequency band. This band is used for both GSM and UMTS services. The deployment of this band is not specified in the provided information. |
| 1900 MHz (PCS) | GSM | Claro Puerto Rico uses the GSM 1900 MHz (PCS) frequency band. This band is deployed for both GSM and UMTS services. |
UMTS
| Name | Interface | Description |
|---|---|---|
| B5 (850 MHz) | UMTS | Claro Puerto Rico uses the UMTS band B5 (850 MHz). This band is utilized for UMTS services. The deployment of this band is not specified in the provided information. |
| B2 (1900 MHz PCS) | UMTS | Claro Puerto Rico uses the UMTS B2 (1900 MHz PCS) frequency band. |
LTE
| Name | Interface | Description |
|---|---|---|
| B17 (700 MHz bc) | LTE | Claro Puerto Rico uses LTE Band 17 (700 MHz bc) for its Long-Term Evolution (LTE) network. This frequency band operates in the 700 MHz range, specifically between 704-716 MHz for the uplink and 734-746 MHz for the downlink, with a duplex spacing of 30 MHz. The 700 MHz band is known for its excellent propagation characteristics, allowing signals to penetrate buildings and cover larger geographic areas with less infrastructure. It is used by various carriers and devices for mobile broadband services, including smartphones, tablets, and laptops. The band is also utilized in carrier aggregation configurations with other bands, such as B2, B4, and B5, to enhance network performance and capacity. |
5G NR
| Name | Interface | Description |
|---|---|---|
| N66 (1700/2100 MHz) | 5G NR | Claro Puerto Rico uses the 5G NR frequency band n66 (1700/2100 MHz). This band operates in the frequency range of 1710 - 1780 MHz for the uplink and 2110 - 2200 MHz for the downlink, with a total bandwidth of 90 MHz. It uses Frequency Division Duplex (FDD) technology. The deployment of this band was added to Claro Puerto Rico on August 5, 2024. |
| N78 (3500 MHz) | 5G NR | Claro Puerto Rico uses the 5G NR frequency band n78 (3500 MHz). This band is designated for Time Division Duplexing (TDD) and is widely used for 5G deployments due to its relatively common availability and potential for high capacity throughput. The n78 band spans from 3300 MHz to 3800 MHz, supporting channel bandwidths ranging from 10 MHz to 100 MHz. Advanced technologies like massive MIMO, beam-forming, and beam-tracking help mitigate the limited range and building penetration issues associated with higher frequencies. This band is particularly popular for its ability to support large channel widths, making it suitable for delivering high-capacity 5G services. |
| N261 (mmWave 28 GHz) | 5G NR | Claro Puerto Rico uses the 5G NR frequency band n261 (mmWave 28 GHz) for its 5G network. This band operates in the millimeter-wave range, specifically at 28 GHz, and is designed for short-range transmission with high data rates. It is primarily used for Fixed Wireless Access (FWA) and early mmWave mobility trials. The deployment of this band is part of Claro Puerto Rico's efforts to enhance its 5G network capabilities, including the expansion of mmWave 5G technology to over 50 sites across Puerto Rico. |
Latest updates
- 2024/08/05 - Frequency 5G NR N66 (1700/2100 MHz) added to Claro Puerto Rico.
- 2024/08/05 - Frequency 5G NR N78 (3500 MHz) added to Claro Puerto Rico.
- 2024/08/05 - Frequency 5G NR N261 (mmWave 28 GHz) added to Claro Puerto Rico.
