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Claro (Guatemala) uses 2 GSM bands, 2 UMTS bands, 4 LTE bands, and 1 5G NR band. Find out if your unlocked phone or mobile device will work with Claro (Guatemala). See the tables below for details.

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Carrier website: http://www.claro.com.gt/

Last updated: 2024/08/05 - See latest updates

Claro Guatemala is a major mobile network operator in the country, owned by the Mexican company América Móvil. It is the second-largest operator in Guatemala, serving approximately 30% of the mobile users. Claro Guatemala offers a wide range of services, including mobile internet, social networks, and the latest smartphones.

Key Features and Performance:

  1. Coverage: Claro's coverage is only slightly less than Tigo's, the leading operator in Guatemala. It provides coverage across various regions, including major cities like Guatemala City, Mixco, Villa Nueva, Petapa, and Quetzaltenango.

  2. Speed and Quality: Claro has been recognized for its superior speed and quality of service. According to Opensignal, Claro users experienced the fastest average download speeds of 20 Mbps, a 41.2% lead over Tigo users’ average download speed of 14.2 Mbps. Upload speeds were also significantly faster, with Claro users seeing speeds of 12.7 Mbps, a 76.7% lead over Tigo users’ average upload speeds of 7.2 Mbps.

  3. Awards and Recognition: Claro won several awards in the Opensignal report, including the outright winner for both Games Experience and Voice App Experience. It also tied with Tigo for the Video Experience award and won the Excellent Consistent Quality and Core Consistent Quality awards.

  4. 5G Development: Although the telecom industry in Guatemala has been slower to adopt 5G technology, Claro is part of the efforts to introduce 5G. The Guatemalan regulator, Superintendence of Telecommunications (SIT), has issued a resolution for auctioning a 60 MHz block in the 700 MHz band suited for 5G, but as of early 2022, the auction had not yet taken place.

  5. Market Position: Claro is a significant player in the Guatemalan mobile market, competing with Tigo, which is the leading operator. Claro's strong performance in speed and quality metrics positions it as a major competitor in the market.

Overall, Claro Guatemala offers robust mobile network services with excellent coverage and performance, making it a popular choice among users in the country.


Frequency Bands

GSM

Name Interface Description
900 MHz (E-GSM) GSM

Claro Guatemala uses the GSM 900 MHz (E-GSM) frequency band. This band is part of the GSM network's operation, which is widely used in many countries around the world. The GSM 900 MHz band operates at frequencies ranging from 880 MHz to 915 MHz for uplink and 925 MHz to 960 MHz for downlink, allowing for efficient communication and compatibility with various devices.

1900 MHz (PCS) GSM

Claro Guatemala uses the GSM 1900 MHz (PCS) frequency band. This band is utilized for both 2G and 3G services. The deployment of this frequency band is part of Claro's network infrastructure, contributing to its overall mobile communication capabilities in Guatemala.


UMTS

Name Interface Description
B2 (1900 MHz PCS) UMTS

Claro Guatemala uses the UMTS B2 (1900 MHz PCS) frequency band. This band is utilized for UMTS services, which provide high-speed data and voice communication. The deployment details of this specific band are not provided.

B8 (900 MHz GSM) UMTS

Claro Guatemala uses UMTS band B8 (900 MHz GSM). The deployment date for this frequency band is not specified.


LTE

Name Interface Description
B2 (1900 MHz PCS) LTE

Claro Guatemala uses LTE B2 (1900 MHz PCS) for its LTE network. This frequency band was deployed in 2014 in the capital city and some provincial capitals.

B7 (2600 MHz) LTE

Claro Guatemala uses LTE band B7 (2600 MHz). This frequency band was deployed in 2024.

B8 (900 MHz) LTE

Claro Guatemala uses LTE band B8 (900 MHz). This frequency band was deployed on August 5, 2024.

B28 (700 MHz APT) LTE

Claro Guatemala uses LTE band B28 (700 MHz APT). This band operates within the 700 MHz spectrum and offers excellent propagation characteristics and wide channel widths, ensuring wide area coverage and strong indoor penetration. The band is split into 703 to 748 MHz / 758 to 803 MHz, and it is implemented as B28A (703 to 733 MHz / 758 to 788 MHz) and B28B (718 to 748 MHz / 773-803 MHz) in some applications. This band was deployed on August 5, 2024.


5G NR

Name Interface Description
N78 (3500 MHz) 5G NR

Claro Guatemala uses the 5G NR frequency band N78, which operates in the 3500 MHz range. This band is commonly referred to as the 3.5 GHz band. The deployment of this frequency band by Claro Guatemala was announced in July 2022, with initial coverage in parts of all 22 departments of the country.


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