Zain - Iraq
Zain (Iraq) uses 1 GSM band, 1 UMTS band, and 1 LTE band. Find out if your unlocked phone or mobile device will work with Zain (Iraq). See the tables below for details.
Check device compatibilityCarrier website: http://www.zain.com/
Last updated: 2024/08/05 - See latest updates
Zain Iraq is the leading telecommunications company in Iraq, part of the Zain Group, which is a pioneer in mobile telecommunications across the Middle East and North Africa. Zain Iraq operates the largest mobile operator network in the country, aiming to provide the best and most advanced services to its customers. The company has a strong focus on customer service and quality, striving to deliver enhanced customer experiences through its superior 4.5G+ network, which covers all of Iraq.
Key Features of Zain Iraq's Mobile Network:
- Customer Service Centers: Zain Iraq has extensive retail and customer service centers in major cities across Iraq, with the largest branches featuring up to 15 service counters and handling over 2,000 customers daily.
- Customer Flow Management: To manage the high volume of customers, Zain Iraq implemented a comprehensive customer flow management solution from Wavetec. This includes a Queue Management System, Mobile Queuing App, Digital Signage, Customer Feedback Solution, and Wavesphere Management Portal. The solution aims to organize service areas, engage customers, and measure staff performance.
- Internet Offers: Zain Iraq offers various unlimited internet plans, including daily, weekly, and monthly options. These plans come with fair usage policies and speed adjustments after the initial data limits are reached.
- Innovation and Sustainability: Zain Iraq is committed to innovation and sustainability. It has inaugurated a cutting-edge main customer service center in Erbil and has been recognized for its efforts in environmental sustainability, such as planting trees and supporting STEM education programs.
Overall, Zain Iraq's mobile network is designed to provide seamless and efficient services to its customers, leveraging advanced technology and a customer-centric approach.
Frequency Bands
GSM
| Name | Interface | Description |
|---|---|---|
| 900 MHz (E-GSM) | GSM | Zain Iraq uses the GSM 900 MHz (E-GSM) frequency band. This band is part of the GSM standard used for mobile communications. The deployment of this frequency band is not specified in the available information. |
UMTS
| Name | Interface | Description |
|---|---|---|
| B1 (2100 MHz) | UMTS | Zain Iraq uses the UMTS B1 (2100 MHz) frequency band. The deployment date is unknown. |
LTE
| Name | Interface | Description |
|---|---|---|
| B3 (1800 MHz +) | LTE | Zain Iraq uses LTE Band 3 (1800 MHz +) for its LTE services. This frequency band is widely utilized for LTE deployments globally and supports both FDD and TDD configurations, offering a balance between network coverage and data capacity. It is particularly popular in Europe, APAC, MEA, and selected countries in South America, facilitating international roaming for mobile broadband services. |
Latest updates
- 2024/08/05 - Frequency UMTS B1 (2100 MHz) added to Zain Iraq.
- 2024/08/05 - Frequency LTE B3 (1800 MHz +) added to Zain Iraq.
