Sure - Jersey

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Carrier
Sure
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Jersey Flag of Jersey View country details


Sure (Jersey) uses 2 GSM bands, 1 UMTS band, and 1 LTE band. Find out if your unlocked phone or mobile device will work with Sure (Jersey). See the tables below for details.

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Carrier website: https://web.sure.com/jersey

Last updated: 2024/08/05 - See latest updates

Sure Jersey is a telecommunications company operating in the Channel Islands, specifically in Jersey. It is part of the Bahrain-based Batelco Group and has a long history of providing telecoms services, dating back almost 120 years. Sure Jersey offers a range of mobile, broadband, and SIM-only deals, and it is rated as the best mobile network in the Channel Islands.

Key Features and Services

  • Mobile Services: Sure Jersey provides comprehensive mobile services, including the latest mobile phones, SIM-only deals, and home and mobile broadband plans. It offers competitive pricing and a strong network with good coverage, especially in urban areas and along the coast.
  • Broadband: The company offers fast and stable fibre broadband services, suitable for both personal use and small businesses. These plans are unlimited and provide reliable connections for surfing, streaming, and running online activities.
  • International Roaming: Sure Jersey has international roaming agreements with over 200 countries, allowing customers to roam without incurring roaming charges across the Channel Islands and Isle of Man.
  • Investment and Infrastructure: The company has invested significantly in infrastructure, including the £6.5 million Project HUGO, which brought new fibre optic cables ashore in Guernsey, enhancing connectivity.

Customer Experience

  • Customer Service: Sure Jersey is known for its excellent customer service, which is a key factor in its reputation as the best mobile network in the Channel Islands.
  • Public Wi-Fi: The island offers free public Wi-Fi in various locations, which can help reduce data usage and provide a convenient alternative to mobile data.

Additional Tips

  • Device Compatibility: Ensure your device is compatible with eSIM technology and is unlocked for seamless roaming and data management.
  • Emergency Services: Emergency services, such as 999 or 112, are accessible free of charge from any phone, including those using an eSIM.

Overall, Sure Jersey provides a robust and reliable telecommunications service, making it a preferred choice for both residents and visitors to the Channel Islands.

Frequency Bands

GSM

Name Interface Description
900 MHz (E-GSM) GSM

Sure Jersey uses the GSM 900 MHz (E-GSM) frequency band. The deployment of this frequency band is not specified.
1800 MHz (DCS) GSM

Sure Jersey uses the GSM 1800 MHz (DCS) frequency band, which operates within the 1.8 GHz frequency range. The frequency ranges for GSM 1800 are:

  • Uplink: 1710–1785 MHz
  • Downlink: 1805–1880 MHz

This band was introduced in 1991 as an extension of the GSM standard and is primarily used in Europe. It offers reduced signal interference and greater channel availability compared to the more crowded 900 MHz and 1800 MHz bands used by GSM. The GSM 1800 band provides services such as voice communication, text messaging (SMS), and basic data communications.

UMTS

Name Interface Description
B1 (2100 MHz) UMTS

Sure Jersey uses the UMTS B1 (2100 MHz) frequency band. This band is widely used for 3G services and is supported by various networks and devices globally. The UMTS B1 band has a duplex spacing of 190 MHz and supports channel bandwidths of 5, 10, 15, and 20 MHz.

LTE

Name Interface Description
B3 (1800 MHz +) LTE

Sure Jersey uses LTE Band 3 (1800 MHz +) for its mobile network. The deployment details for this frequency band are not specified.

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