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Gibtelecom (Gibraltar) uses 2 GSM bands, 1 UMTS band, and 2 LTE bands. Find out if your unlocked phone or mobile device will work with Gibtelecom (Gibraltar). See the tables below for details.

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Carrier website: http://www.gibtele.com/

Gibtelecom is the largest telecommunications provider in Gibraltar, offering a range of mobile services designed to meet various customer needs. Here are some key features and services provided by Gibtelecom's mobile network:

Mobile Plans

  • Pay Monthly: Gibtelecom offers SIM-only Pay Monthly plans that provide more value for money. These plans offer flexibility and control similar to Pay As You Go options but with the benefits of a contract.
  • No Contract: This option combines the benefits of Pay Monthly with the flexibility of Pay As You Go, allowing customers to control their usage and costs without a long-term commitment.

Data Management

  • Data Boosts: For Pay Monthly customers, Gibtelecom offers Data Boosts that can be purchased to add extra data to their plans when they run out. This helps avoid out-of-bundle charges.
  • Pay As You Go: Customers can top up their Pay As You Go accounts using scratchcards available at Gibtelecom’s Customer Service Centre and various retail outlets. Alternatively, they can recharge online using a credit or debit card or PayPal.

Roaming

  • Roam Like at Home (RLAH): Gibtelecom offers RLAH in the UK and EEA, allowing customers to use their call, text, and data allowances as if they were at home. Once allowances are consumed, local out-of-bundle charges apply. Customers can purchase additional Data Boosts or bundles while roaming.

Customer Support

  • Customer Care: Gibtelecom provides dedicated customer care and technology support, ensuring that customers receive assistance both during and outside office hours.
  • Frequently Asked Questions (FAQs): The company maintains an extensive list of FAQs to help customers find answers to common queries quickly.

Additional Services

  • Mobile Internet Setup: Gibtelecom provides instructions on how to set up mobile internet on a phone, including tips to avoid accidental roaming and higher call charges.
  • Number Porting: Customers can move their existing number to Gibtelecom or another provider with minimal hassle. The company does not charge for this service and provides a form to facilitate the process.

Overall, Gibtelecom's mobile network offers a comprehensive suite of services tailored to meet the diverse needs of its customers, from flexible data management to robust customer support.


Frequency Bands

GSM

Name Interface Description
900 MHz (E-GSM) GSM

Gibtelecom Gibraltar uses the GSM 900 MHz (E-GSM) frequency band. The deployment of this frequency band is not specified.

1800 MHz (DCS) GSM

Gibtelecom Gibraltar uses the GSM 1800 MHz (DCS) frequency band. This band is used for mobile communication services in Gibraltar.

Supported GSM Protocols

Name Generation
GPRS 2.5G
EDGE 2.5G

UMTS

Name Interface Description
B1 (2100 MHz) UMTS

Gibtelecom Gibraltar uses the UMTS frequency band UMTS B1 (2100 MHz). The deployment date is not specified.

Supported UMTS Protocols

Name Generation
UMTS 3G

LTE

Name Interface Description
B7 (2600 MHz) LTE

Gibtelecom in Gibraltar uses LTE Band 7 (2600 MHz). This band is deployed for LTE services.

B20 (800 MHz DD) LTE

Gibtelecom Gibraltar uses LTE B20 (800 MHz DD) for its LTE network deployments. This frequency band is known for its wide area coverage and deep penetration, making it suitable for regional and rural environments, as well as in-building coverage. It is also popular for IoT applications like eMTC (LTE Cat M1) and NB-IoT (LTE Cat NB1) due to its wide coverage characteristics. The 800 MHz band does not easily support Massive MIMO and beamforming technologies due to its large wavelength. It can be used as a single band or as part of a multi-band network, and it supports carrier aggregation with other bands to enhance bandwidth and performance.

Supported LTE Protocols

Name Generation
LTE 4G
LTE-A 4G

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