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Faiba (Kenya) uses 1 LTE band. Find out if your unlocked phone or mobile device will work with Faiba (Kenya). See the tables below for details.

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Carrier website: https://jtl.co.ke/mobile

Last updated: 2024/08/05 - See latest updates

Faiba Kenya is a mobile network operator in Kenya, provided by Jamii Telecommunication Ltd. Here are some key details about the network:

Coverage and Technology

  • Coverage: Faiba offers 2G, 3G, 4G, and 5G coverage across various regions in Kenya, including major towns like Nairobi, Mombasa, Nakuru, Eldoret, Kisumu, Thika, Malindi, Kitale, Garissa, Kakamega, Mbale, Kapenguria, Bungoma, Busia, and Nyeri.
  • 4G+: Faiba supports 4G+ technology, which provides higher download speeds of up to 150 Mbps. This service is available in areas with 4G+ network coverage and does not incur any additional costs if you have a 4G-compatible device.

Mobile Plans and Bundles

  • Data Plans: Faiba offers a variety of data bundles, including daily, weekly, and monthly plans. These plans range from 225 MB for Ksh 20 to 225 GB for Ksh 6,000, valid for different durations.
  • Voice and SMS Plans: Faiba also provides voice and SMS bundles, including options like 50 minutes for Ksh 50, 100 minutes for Ksh 150, and 100 SMS for Ksh 500.

Compatibility and Requirements

  • Phone Compatibility: Faiba supports any 4G device within Nairobi Metropolis areas and soon across the whole of Kenya. The network uses the LTE 700MHz B28 band, and users need to ensure their phones are compatible with this band.
  • VoLTE and ViLTE: Faiba supports Voice over LTE (VoLTE) and Video over LTE (ViLTE) for enhanced voice and video services.

Customer Care and Top-Up

  • Customer Care: The customer care line for Faiba is 100.
  • Top-Up Instructions: Users can top up their lines using USSD codes such as *111# for main prepaid services, *130# for displaying the phone number, *131# for displaying the main account balance, and *544# for buying bundles.

Additional Information

  • Carrier Codes: Faiba is denoted by the carrier codes 639 10, which are part of the Home Network Identity (HNI) and Mobile Country Code (MCC) and Mobile Network Code (MNC).
  • ISO Standard Code: The ISO standard code for Faiba is KE.

Overall, Faiba Kenya offers a range of mobile services, including fast and reliable data, voice, and SMS plans, with a focus on 4G and 5G technology.


Frequency Bands

LTE

Name Interface Description
B28 (700 MHz APT) LTE

Faiba Kenya uses LTE Band 28 (700 MHz APT) for its 4G LTE network. This band operates between 703 MHz and 803 MHz, supporting channel bandwidths of 5, 10, 15, and 20 MHz. The band is known for its excellent propagation characteristics, allowing signals to penetrate buildings and cover larger geographic areas with less infrastructure. Faiba Kenya supports any 4G device within Nairobi Metropolis areas and soon across the whole of Kenya.


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