Digicel - Trinidad and Tobago

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Digicel
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Trinidad and Tobago Flag of Trinidad and Tobago View country details


Digicel (Trinidad and Tobago) uses 1 GSM band, 2 UMTS bands, and 3 LTE bands. Find out if your unlocked phone or mobile device will work with Digicel (Trinidad and Tobago). See the tables below for details.

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Carrier website: http://www.digiceltt.com

Last updated: 2024/08/05 - See latest updates

Digicel Trinidad and Tobago is a leading mobile network provider in the country, known for its extensive coverage and innovative services. Here are some key points about the network:

  1. Coverage and Vision:

    • Digicel aims to be the #1 total communications and entertainment provider in Trinidad and Tobago, improving the quality of life by offering reliable, simple, and innovative solutions.

  2. Network Upgrades:

    • Digicel is upgrading its network to align with the latest technology trends, including the decommissioning of its 2G network by December 31, 2024. This upgrade will focus on 3G, 4G, 4G LTE, and LTE-A, providing improved call quality, faster browsing, smoother connectivity, and better video streaming.

  3. Customer Support:

    • Customers with 2G devices or SIM cards will receive an SMS advising them to visit a Digicel store to upgrade their SIM card and/or device. The company will also communicate this change via media releases and SMS notifications.

  4. Bonus Credit:

    • Digicel offers bonus credit to customers through various promotions and services. This bonus credit can be used for calls and texts. Customers can check their bonus credit through dial codes or the MyDigicel app.

  5. Customer Services:

    • The MyDigicel app allows users to check their bonus credit, account balances, and other details. The app also provides a menu option to view the balance and details of the bonus credit.

  6. Competitive Advantage:

    • Digicel is recognized for its best LTE coverage in Trinidad and Tobago, making it a preferred choice for both local and tourist users.

  7. Global Operations:

    • Digicel operates in 25 markets worldwide, including Guyana, Fiji, Haiti, Trinidad and Tobago, Samoa, St. Lucia, Suriname, and Jamaica. The company has undergone significant changes in recent years, including debt restructuring and changes in leadership.

Overall, Digicel Trinidad and Tobago is committed to providing a superior mobile experience through continuous network upgrades and innovative services.

Frequency Bands

GSM

Name Interface Description
850 MHz GSM

Digicel Trinidad and Tobago uses the GSM 850 MHz frequency band. This band was deployed for 2G GSM (EDGE) services.

UMTS

Name Interface Description
B2 (1900 MHz PCS) UMTS

Digicel Trinidad and Tobago uses UMTS Band II (1900 MHz PCS). This band is deployed for 3G UMTS services.
B5 (850 MHz) UMTS

Digicel Trinidad and Tobago uses the UMTS frequency band B5 (850 MHz). This frequency band was deployed for UMTS services.

LTE

Name Interface Description
B2 (1900 MHz PCS) LTE

Digicel Trinidad and Tobago uses the LTE frequency band B2 (1900 MHz PCS). This band was added to their network on August 5, 2024.
B4 (1700/2100 MHz AWS 1) LTE

Digicel Trinidad and Tobago uses the LTE frequency band B4 (1700/2100 MHz AWS 1). This band was added to Digicel Trinidad and Tobago in August 2024.
B28 (700 MHz APT) LTE

Digicel Trinidad and Tobago uses the LTE B28 (700 MHz APT) frequency band for its 4G LTE network. This band operates between 703 MHz and 803 MHz, using Full-Duplex Frequency Division Duplex (FDD) mode with an uplink frequency range of 703–748 MHz and a downlink frequency range of 758–803 MHz. The band supports channel bandwidths of 5, 10, 15, and 20 MHz and is known for its excellent propagation characteristics, allowing signals to penetrate buildings and cover larger geographic areas with less infrastructure.

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