Digicel - Jamaica

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Digicel
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Jamaica Flag of Jamaica View country details


Digicel (Jamaica) uses 2 GSM bands, 1 UMTS band, and 1 LTE band. Find out if your unlocked phone or mobile device will work with Digicel (Jamaica). See the tables below for details.

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Carrier website: http://www.digicelgroup.com/

Digicel Jamaica is a leading mobile network provider in Jamaica, known for its extensive coverage and innovative services. Here are some key points about Digicel Jamaica's mobile network:

  1. Network Coverage and Speeds:

    • Coverage: Digicel has extensive 2G and 3G coverage and initiated 4G/LTE services in 2016. Its LTE network, primarily on Band 17 (700 MHz), covers various parts of the island, including Kingston, Montego Bay, and other coastal regions. By 2018, Digicel claimed 4G/LTE coverage for 65% of Jamaicans.
    • Speeds: Digicel's LTE network offers high-speed mobile connectivity, suitable for data-intensive activities. The network has been expanded to include additional frequencies, such as Band 4 (1700 MHz), to enhance coverage and capacity.

  2. Features and Services:

    • 4G/LTE Expansion: Digicel has expanded its 4G/LTE coverage to 170 new sites across Jamaica, increasing its mobile network user base by over 200,000 users.
    • HD Voice: Digicel was the first to offer HD Voice in Jamaica on its 3G network, providing improved voice quality.
    • Customer-Centric Plans: Digicel is recognized for its customer-centric plans and services, including bonus credit promotions and easy account management through the MyDigicel app.

  3. Comparison with Flow Jamaica:

    • Flow Jamaica, operated by Cable & Wireless Communications, also offers extensive 2G and 3G coverage and has a strong 4G/LTE network. Flow's LTE network covers significant parts of Jamaica, including Ocho Rios and Montego Bay, and is known for its fast data speeds and efficient connectivity.

  4. Future Developments:

    • 5G Rollout: Both Digicel and Flow are preparing for the rollout of 5G networks in Jamaica. However, challenges such as the need for new transmitter towers and legislative hurdles are significant barriers to the successful deployment of 5G technology.

  5. Customer Experience:

    • Voice Quality: Digicel is recognized for its good voice quality and consistent billing, making it a reliable choice for voice services.
    • Data Speed and Stability: Users who prioritize data speed and stability may prefer Flow, which is known for its fast data speeds and efficient network performance.

Overall, Digicel Jamaica provides a robust and reliable mobile network experience, with a strong focus on customer satisfaction and innovative services.

Frequency Bands

GSM

Name Interface Description
900 MHz (E-GSM) GSM

Digicel Jamaica uses the GSM 900 MHz (E-GSM) frequency band. This band was deployed in 2016 as part of their 4G/LTE rollout in Kingston, St Andrew, and around Sangster International Airport in Montego Bay.
1800 MHz (DCS) GSM

Digicel Jamaica uses the GSM 1800 MHz (DCS) frequency band. This band is deployed for GSM services.

UMTS

Name Interface Description
B1 (2100 MHz) UMTS

Digicel Jamaica uses the UMTS B1 (2100 MHz) frequency band for its 3G services. This band is widely used for 3G services and is supported by various networks globally.

LTE

Name Interface Description
B5 (850 MHz) LTE

Digicel Jamaica uses LTE Band 5 (850 MHz) for its 4G/LTE network. This band was deployed in 2016, initially in Kingston and around Sangster International Airport in Montego Bay, with the aim of expanding coverage to other parts of the island soon.

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