Celcom - Malaysia
Celcom (Malaysia) uses 2 GSM bands, 5 LTE bands, and 3 5G NR bands. Find out if your unlocked phone or mobile device will work with Celcom (Malaysia). See the tables below for details.
Check device compatibilityCarrier website: http://www.celcom.com.my/
Last updated: 2024/08/04 - See latest updates
Celcom Malaysia is one of the leading mobile network operators in Malaysia, offering a wide range of services including postpaid, prepaid, and broadband plans. Here are some key points about Celcom:
Overview
- Founded: 1988 (originally Cellular Communications Network (Malaysia) Sdn. Bhd., now known as Celcom Axiata Berhad after being acquired by Axiata Group).
- Subscribers: As of 2018, Celcom had around 9.6 million subscribers in Malaysia.
- Coverage: Celcom claims to cover approximately 90% of populated areas in Malaysia, with strong networks in cities like Kuala Lumpur, Selangor, Kelantan, and Johor.
Services
- Networks: Celcom offers 2G, 3G, 4G, and 5G networks, as well as home broadband internet and the sale of mobile phones and devices.
- Customer Support: Available 24/7 in English, Malay, Mandarin, and Tamil, with support through phone, live chat, and social media.
Speed and Performance
- 4G Speed: Celcom achieved an average download speed of 27.6 Mbps and an upload speed of 8.7 Mbps, with a 5G download speed of 301.2 Mbps and an upload speed of 26.9 Mbps.
- Awards: Celcom has won several awards, including the National Download Speed Experience award from Ookla’s Speedtest Awards.
Modernization
- Network Modernization: CelcomDigi is nearly halfway done with the integration and modernization of its mobile network across Malaysia, aiming to enhance its services and coverage.
Customer Focus
- Customer-Obsessed: CelcomDigi is driven to provide superior customer experience and is committed to serving the growing digital needs of its customers.
User Base
- User Base: CelcomDigi boasts more than 20 million users on its network, making it Malaysia’s widest and fastest network.
Overall, Celcom Malaysia is a significant player in the country's telecommunications industry, known for its extensive coverage, robust network, and commitment to customer satisfaction.
Frequency Bands
GSM
| Name | Interface | Description |
|---|---|---|
| 900 MHz (E-GSM) | GSM | Celcom Malaysia uses the GSM 900 MHz (E-GSM) frequency band. This band ranges from 880 MHz to 960 MHz for both uplink and downlink frequencies. The uplink frequency range is from 880 MHz to 915 MHz, and the downlink range is from 925 MHz to 960 MHz. The ARFCNs in E-GSM start from 0 to 124 and 975 to 1023. |
| 1800 MHz (DCS) | GSM | Celcom Malaysia uses the GSM 1800 MHz (DCS) frequency band. This band is primarily used for GSM services in various parts of Europe, Asia, Africa, the Middle East, and Australia. The frequency range for GSM 1800 is from 1710 MHz to 1880 MHz. This band is widely used in Malaysia and is part of Celcom's extensive network coverage, which includes both urban and rural areas. |
Supported GSM Protocols
| Name | Generation |
|---|---|
| GPRS | 2.5G |
| EDGE | 2.5G |
LTE
| Name | Interface | Description |
|---|---|---|
| B3 (1800 MHz +) | LTE | Celcom Malaysia uses the LTE frequency band B3 (1800 MHz +). This band was deployed in 2013 as part of the initial rollout of the 4th generation standard of FDD-LTE nationwide. |
| B7 (2600 MHz) | LTE | Celcom Malaysia uses the LTE B7 (2600 MHz) frequency band. This band was deployed in 2013 as part of the initial rollout of the 4th generation standard of FDD-LTE nationwide. |
| B1 (2100 MHz) | LTE | Celcom Malaysia uses LTE band B1 (2100 MHz). The deployment of this band was completed in 2013. |
| B8 (900 MHz) | LTE | Celcom Malaysia uses LTE band B8 (900 MHz) for its network. This band is deployed for LTE services, providing coverage and capacity for mobile broadband and data services. |
| B28 (700 MHz APT) | LTE | Celcom Malaysia uses LTE Band 28 (700 MHz APT) for its 4G LTE network. This band operates between 703 MHz and 803 MHz, with a duplex mode of Full-Duplex Frequency Division Duplex (FDD). The uplink frequency range is 703–748 MHz, and the downlink frequency range is 758–803 MHz. The band supports channel bandwidths of 5, 10, 15, and 20 MHz. It is known for its excellent propagation characteristics, allowing signals to penetrate buildings and cover larger geographic areas with less infrastructure. |
Supported LTE Protocols
| Name | Generation |
|---|---|
| LTE | 4G |
5G NR
| Name | Interface | Description |
|---|---|---|
| N26 (850 MHz) | 5G NR | Celcom Malaysia uses the 5G NR N26 (850 MHz) frequency band. This band is used for both uplink and downlink transmissions. The uplink frequency range is from 814 to 849 MHz, and the downlink frequency range is from 859 to 894 MHz. |
| N28 (700 MHz) | 5G NR | Celcom Malaysia uses the 5G NR frequency band N28, which operates at 700 MHz. This band was deployed in August 2024. |
| N78 (3500 MHz) | 5G NR | Celcom Malaysia uses the 5G NR frequency band N78, which operates at 3500 MHz. This frequency band is utilized for 5G services in Malaysia. |
Latest updates
- 2024/08/04 - Frequency UMTS B1 (2100 MHz) removed from Celcom Malaysia.
- 2024/08/04 - Frequency LTE B1 (2100 MHz) added to Celcom Malaysia.
- 2024/08/04 - Frequency LTE B8 (900 MHz) added to Celcom Malaysia.
- 2024/08/04 - Frequency LTE B28 (700 MHz APT) added to Celcom Malaysia.
- 2024/08/04 - Frequency 5G NR N26 (850 MHz) added to Celcom Malaysia.
- 2024/08/04 - Frequency 5G NR N28 (700 MHz) added to Celcom Malaysia.
- 2024/08/04 - Frequency 5G NR N78 (3500 MHz) added to Celcom Malaysia.
