Digicel - Saint Vincent and the Grenadines

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Digicel
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Saint Vincent and the Grenadines Flag of Saint Vincent and the Grenadines View country details


Digicel (Saint Vincent and the Grenadines) uses 2 GSM bands and 1 UMTS band. Find out if your unlocked phone or mobile device will work with Digicel (Saint Vincent and the Grenadines). See the tables below for details.

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Carrier website: http://www.digicelsvg.com/

Digicel Saint Vincent and the Grenadines offers a range of mobile services, including prepaid plans and home fibre internet. Here are some key details about their services:

Prepaid Plans

  • Prime Ultra Bundles: These bundles include social messaging, entertainment data, and discounted prices with auto-renewal. They offer various data plans, such as 2GB and 5GB, with features like endless on-net calls, off-net calls, and social messaging. The bundles also include app-specific data for popular apps like YouTube, TikTok, Spotify, and Netflix.
  • Activation: Customers can activate these plans by dialing the short code *140#, using the MyDigicel App, or through Digicel's website.
  • Balance Check: The remaining balance can be checked by dialing *140#, using the MyDigicel App, or on Digicel's website.

Home Fibre Internet

  • Digicel+: This is the home fibre internet service offered by Digicel, providing speeds from 250Mbps to 500Mbps. It includes free installation, smart WiFi, and a subscription to Disney+ for $90.
  • Promotions: There are promotions available, such as a 50% discount for the first three months when switching to Digicel+ Home Fibre.

SIM Card Purchases

  • Availability: SIM cards can be purchased at Digicel retail stores, kiosks in major towns, and at the airport. This allows for immediate connectivity upon arrival and avoids high roaming charges.
  • Benefits: Buying a local SIM card ensures affordable local rates for calls, texts, and data usage, making it a cost-effective option for visitors.

Customer Support

  • MyDigicel App: Customers can check their bonus credit and account balances using the MyDigicel app, which also allows for easy access to various services and promotions.
  • Customer Service: Digicel has dedicated customer service centers to assist with any issues related to SIM cards or other services.

Overall, Digicel Saint Vincent and the Grenadines provides a comprehensive range of mobile services, including fast and reliable home fibre internet, convenient prepaid plans, and accessible customer support.

Frequency Bands

GSM

Name Interface Description
900 MHz (E-GSM) GSM

Digicel Saint Vincent and the Grenadines uses the GSM 900 MHz (E-GSM) frequency band. This band is a subset of the GSM standard used for mobile communications. The GSM 900 MHz (E-GSM) frequency band is utilized in various countries around the world, including Saint Vincent and the Grenadines.
1800 MHz (DCS) GSM

Digicel Saint Vincent and the Grenadines uses the GSM 1800 MHz (DCS) frequency band. This band operates within the 1.8 GHz frequency range and was introduced in 1991 as an extension of the GSM standard. It offers reduced signal interference and greater channel availability compared to the more crowded 900 MHz and 1800 MHz bands used by GSM. The GSM 1800 MHz (DCS) provides services such as voice communication, text messaging (SMS), and basic data communications, similar to GSM. It is known for its efficient use of the 1.8 GHz band through modulation schemes like Time Division Multiple Access (TDMA) and Frequency Hopping Spread Spectrum (FHSS).

Supported GSM Protocols

Name Generation
GPRS 2.5G

UMTS

Name Interface Description
B1 (2100 MHz) UMTS

Digicel Saint Vincent and the Grenadines uses the UMTS B1 (2100 MHz) frequency band. This band is part of their 3G network, supporting UMTS protocols.

Supported UMTS Protocols

Name Generation
UMTS 3G

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