Airtel - Tanzania

Airtel (Tanzania) uses 2 GSM bands and 1 UMTS band. Find out if your unlocked phone or mobile device will work with Airtel (Tanzania). See the tables below for details.

Airtel Tanzania is a leading mobile network operator in Tanzania, providing a range of services including prepaid, postpaid, mobile, internet, and mobile money services. Here are some key points about Airtel Tanzania:

1. Market Share and Subscribers:

   • Airtel Tanzania holds 27% of the Tanzanian mobile telephony market, with 64.1 million subscribers as of recent statistics from the Tanzania Communications Regulatory Authority (TCRA).

2. 5G Network:

   • Airtel Tanzania launched its commercial 5G network in August 2023, becoming the third operator to do so in the country after Vodacom Tanzania and Tigo. This deployment was facilitated by the acquisition of additional telecom frequencies from the TCRA for $60.1 million.

3. Competitors:

   • The mobile telephony market in Tanzania is highly competitive, with other major players including Vodacom Tanzania, Tigo Tanzania, Halotel, and TTCL. Vodacom holds the largest market share with 30%, followed by Tigo with 27%, and Airtel with 27%.

4. Customer Services:

   • Airtel Tanzania offers various customer service options, including a 24-hour call center that can be reached for free by dialing 100 for Swahili or 101 for English. The company also provides self-service options through its IVR system and email support.

5. Coverage and Availability:

   • The 5G network is currently available in specific areas and can be accessed by subscribers with compatible smartphones or dedicated routers. Airtel Tanzania aims to expand its network coverage to more areas, leveraging the acquired telecom frequencies.

6. Parent Company:

   • Airtel Tanzania is operated by Airtel Africa, a subsidiary of Bharti Airtel of India. Airtel Africa operates in 14 markets across Africa, including Nigeria, Kenya, and Zambia, where it has already rolled out commercial broadband services.

Overall, Airtel Tanzania is a significant player in the Tanzanian telecommunications market, offering a range of services and continuously expanding its network capabilities to meet the growing demand for high-speed internet and digital transformation.

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